How to Turn Around a Dysfunctional Team: 3 Opportunities to use as a Business Owner

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How to Turn Around a Dysfunctional Team

3 Opportunities to use as a business owner

Summary: Every business owner knows that a dysfunctional team can mean trouble for success. Wouldn't it be great if your team worked together, interacted with each other, and showed ownership?

 It can be tempting when things aren't going right to add more people into the mix; however, this is only treating symptoms rather than working towards solving root issues.

With an awareness of these potential roadblocks, we can work together as a unified force with positive energy so that no one gets left behind! Watch this video to see 3 Opportunities to Turn Around a Dysfunctional Team.

Every business owner knows that a dysfunctional team can mean trouble for success. Wouldn't it be great if your team worked together, interacted with each other, and showed ownership?

Nowadays, it's essential for staff members to engage in tasks beyond their job description - so why not turn this tough challenge into an opportunity by building stronger relationships among employees and providing leadership development? This shift from dysfunctionality creates a powerful dynamic that will positively affect productivity, morale, and, ultimately, your bottom line!

As a business owner, it's essential to recognize the challenge of being on a different wavelength than your team. When growth and scalability are hindered because everyone isn't rowing in the same direction, you may experience low operational efficiency, which leads to decreased profitability - not what any successful entrepreneur wants! 

It can be tempting when things aren't going right to add more people into the mix; however, this is only treating symptoms rather than working towards solving root issues. With an awareness of these potential roadblocks, we can work together as a unified force with positive energy so that no one gets left behind!

Unchecked negativity can quickly sabotage the productivity and morale of a workplace, creating an unhealthy atmosphere and a dysfunctional team.  The early stages of the problem can be challenging to identify because you may find excuses based on things like 'client love,' someone holding certifications, or having worked for the company for several years.

These are just illusions that don't address how serious this issue is! Like cancer, without timely intervention, such issues grow exponentially more difficult to tackle; thus, business owners must relentlessly work towards containing them before they start spreading further.

Ready to scale up your team and business? As you build a bigger, more dynamic collective of collaborators, consider how their communication mesh together for the mutual benefit of everyone involved. This will empower you to maximize opportunities and create successful wins all around!

3 Opportunities to Turn Around a Dysfunctional Team

1 How to Turn Around a Dysfunctional Team

Opportunity #1: You, as the leader

You possess the power to be part of the solution. Your success as a business owner truly matters, and we're here to support you in achieving it! But remember: your role is pivotal - when leading from where you stand, strive for excellence so that together, we can create an environment conducive to growth and prosperity.

Lead your team from the front with vision, purpose, and values to deliver goals while creating opportunities during times of transition. However, be mindful not to overlead by taking away the responsibilities you hired them for - this can create dysfunction in a team dynamic.

To ensure everyone is well supported, try leading from the middle. Ask yourself and your team questions such as: 

  • Where do you need to go? 

  • What are potential bottlenecks that need to be removed? 

  • How can tasks be accomplished together productively? 

Make sure to take note of viewpoints and ideas given by those around you; even if it's not something that works for this particular instance, appreciating others' perspectives will further strengthen professional relationships. Finally - lead by example! Showing what good looks like helps everybody understand expectations, so they have confidence when taking on projects or responsibilities alone.

Lead from behind is your ultimate goal! Many business owners tend to become too involved in their daily operations, which can prevent them from achieving retirement goals and selling off the company. Instead of micromanaging every detail, act as a guide with an eagle-eye view on strategy – empowering your team members to handle whatever comes up independently.

To make real progress, getting out in front and taking charge is important. But remember, be sure you eventually shift into a leadership style that supports others so they can put their expertise to work too!

Where are you Leading from?

The Front?

It must be a new idea/vision or you are in a period of transition.

The Middle? 

You must be trying to give extra support at the moment. 

The Back? 

Great job! You are out of the day to day and working as an Eagle Eye in the business guiding it where it needs to go.

2 How to Turn Around a Dysfunctional Team

Opportunity  #2: You, as the communicator

Grandma knew best when she said, “You have two ears and one mouth for a reason!” 

As you build your business, practicing active listening is important- listening twice as much as you talk. This way, instead of focusing solely on what YOU think will work or not in your enterprise's long-term success, make room to understand YOUR TEAM'S ideas too. That kind of collaborative approach is essential if everyone involved wants their voice heard – so take Grandma's advice and let them be part of the conversation today!

If you want your team to succeed and reach their full potential, they must be allowed to experiment and develop independently. Even if an idea didn't work for you in the past doesn't mean it won't succeed with them - foster a learning mindset by encouraging risk-taking! 

Lead through example as well; when advice is offered, demonstrate trust in their ability by responding positively, such as “Sounds great, can’t wait. Let me know what you need from me."

Lead your team with the power of positivity! A few simple tips to keep in mind: focus on solutions instead of negativity, maintain an optimistic outlook no matter what, and don't make up excuses. You play an essential role in inspiring others around you - by keeping these things top-of-mind, together, you can bring about amazing change.

3 How to Turn Around a Dysfunctional Team

Opportunity #3: You, as visionary

Invite your employees to envision a better future.

Invite your employees to dream big and envision a better future - with you as the leader. Ask them, "What would heaven look like?" Listen carefully for insight about team dynamics or ways that change could be beneficial before taking action based on their answers! You'll likely learn something valuable from their responses that can inform structure or strategy changes within the company.

Set the groundwork for tough conversations.

Get your team dynamic back on track by putting the right pieces in place! Whether it’s between you, a co-worker, their direct report, or those being managed – have tough conversations with confidence, knowing that there's an established plan to work through any issues. Forge forward and lay out the best path for everyone involved to unite again as one empowered group.

Practice Transparency & Collaboration. 

Transparency and collaboration are fundamental ingredients for a successful business. While complete transparency in the form of open-book management might not be suitable for every situation, it's vital to ensure that employees have enough information about what is happening,`1 so they don't fill in gaps with their own interpretation. Aiming for vulnerability combined with thoughtful communication can help your team feel informed and included - fostering trust as you work together toward success!

Allow for genuine connection.

Foster a sense of community by dedicating time and energy to strengthening relationships. Allow your team to connect through meaningful experiences demonstrating shared values, like quarterly meetings with education, lunch together, or creative activities in the afternoon. Create an environment where colleagues are more than just strangers working side-by-side - make it one where everyone can come together as part of a larger community.

Though it can be difficult, facing the challenges of a dysfunctional team is an essential step in ensuring the long-term success of your business. By taking advantage of opportunities to improve communication, build relationships, and articulate a shared vision, you can turn things around and create a more cohesive, engaged team that will help take your business to the next level. 

Are you ready to transform your team from dysfunctional to cohesive and engaged? Contact us today for a quick  meeting to learn more about how we can help you build an effective and thriving organization. 

Business Motivation Speaker

Leslie Hassler

Leslie Hassler is a popular author and speaker who spends much of her time coaching business owners on how to run their growing businesses by their rules. Delivering high-touch, personalized service, Leslie works with her clients as a partner, not just a consultant (who would pop in, tell you what to do, then leave).

Leslie teaches her clients a structured way to decide what to do first, second, next -- and never – in their businesses, so that they can learn to do it for themselves.


 Leslie lives in Dallas with her husband and two kids, so she knows it’s not just about growing the business – it’s about getting the business ship shape so it grows and you can be home in time for dinner.

Leslie speaks on topics such as business leadership, prioritizing the business owner’s To Do list, and how to create and implement a strategic plan for growth.

If you’d like to have Leslie come speak to your group or organization, or present at your event, inquire here.


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